Contact Us

Questions about a review, spotted something out of date, or want to flag an issue with one of the sweepstakes casinos listed on rsvp-popup.com? This page explains how Sweepstakes Casinos works, what we can help with, and the best way to reach us.

What we can help with

Sweepstakes Casinos is an independent research and comparison site covering sweepstakes and social casinos available to players in the US. We don't operate any of the platforms we write about, and we can't process deposits, redemptions, account verification or customer support requests on their behalf. If you have an issue with an account, a coin purchase, or a Sweepstakes Coin redemption, that has to go through the operator's own support team — Crown Coins, Spinblitz, Lone Star, and the other sites we cover each handle account-level support directly.

Where we can genuinely help is with the content on this site: our editorial ratings, how we describe a welcome offer, whether a state-availability note needs updating, or general questions about how the sweepstakes model works. If you've read one of our pages and something doesn't match what you saw on the operator's own site, we want to know — offers, eligible states, and terms change often, and we rely on reader feedback as one of several ways we keep listings current.

How our reviews and ratings work

Every operator featured on rsvp-popup.com, including the ones ranked on our homepage such as Crown Coins, Spinblitz, Lone Star, Free Spins, and MegaBonanza, is assessed against the same set of criteria: the strength and clarity of the welcome offer, the size and variety of the game library, how straightforward the Sweepstakes Coin redemption process appears to be, and how clearly the operator communicates state eligibility and terms. Editorial ratings reflect our own research into these factors, not customer reviews and not payments from operators. Some links on this site are affiliate links, and Sweepstakes Casinos may earn a commission if you sign up through them — this arrangement never determines an operator's position or rating. If you think a listing is inaccurate or missing an important caveat, telling us helps us fix it faster.

Before you write to us, a few things worth knowing

• We are not a casino and hold no gaming licence. We publish research and comparisons; account questions belong with the operator.
• Availability varies by state. Sweepstakes casinos are not accessible everywhere in the US, and some states restrict or prohibit them. If you're unsure whether a platform serves your state, check the operator's own terms before signing up.
• No purchase is necessary to participate on legitimate sweepstakes casino platforms — legally, there's generally a free alternative method of entry. If you've seen a page on this site that implies otherwise, let us know so we can correct it.
• We don't give legal or tax advice. If your question is about whether a specific platform is lawful for you to use, or how a redeemed prize affects your taxes, we can point you toward general information, but you should confirm specifics with the operator's terms or a qualified professional.
• Redemption and verification questions go to the operator. Minimum redemption thresholds, identity verification steps, and processing times differ by platform, and only the operator can confirm the current rules on your account.

What to include if you're reporting an error

The faster route to a correction is a specific one. If you spotted something wrong on a review or listing, it helps to tell us:

1. Which page or operator the issue relates to
2. What you saw on our site versus what you found on the operator's own page or app
3. Roughly when you noticed it, since offers and state lists change over time

We fact-check listings periodically, but we can't monitor every operator's terms in real time, so reader reports genuinely make a difference to how quickly a page gets updated.

Other things you might be looking for

If your question is really about how sweepstakes casinos work in general, gambling responsibly, or our site's terms, you may find a faster answer on one of these pages rather than waiting on a reply:

• Read more about who puts this site together on our About Us page.
• If you're concerned about your own play habits or those of someone close to you, our Responsible Gambling page has general guidance and pointers to support resources.
• For details on how we use this site's content, affiliate links, and disclaimers, see our Terms and Conditions.

Getting in touch

We read every message that comes in through this site, though as a small editorial team we can't guarantee a same-day reply, and we can't act as a go-between for account disputes with individual operators. For anything account-related — deposits, coin balances, redemption status, identity verification — contacting the platform directly will always be faster than routing it through us. For everything else, from a factual correction to general feedback on how we've covered a topic, reach out and we'll get back to you as soon as we can.